Please see below for details on postage prices and delivery times for non customised orders*
UK orders under £150 - £8.95 (Next Day Service)**
UK orders over £150 - FREE (Next Service)**
EUROPE - £19.95 (3-5 days estimate)
REST OF WORLD - £29.95 (5-7 days estimate)
These rates apply to all online purchases.
We ship all orders secure 24 hour courier in the UK and secure economy courier into most of Europe (3-5 day estimate).
*Customised orders will be processed & shipped in 2-7 days from artwork and print approval date, larger orders will expect longer production times. All timings will be confirmed in your quote.
**We endeavour to ship all non customised orders for arrival Next Day, orders must be placed before 2pm to secure Next Day delivery.
Our returns policy is separated into two categories:
Returns for non-customised products -
We accept all returns within 14 days from receipt of your goods.
To begin the returns process simply contact us on 01244 377135 or firstname.lastname@example.org
We can offer full refund or replacement on returned items.
Return postage costs are to be covered by the customer.
Returns for customised goods -
Under EU & UK legislation, we cannot accept returns on customised products, unless the products are proven to be faulty.
We offer a full quote and artwork / print approval on all customised orders before we begin production.
We do not produce customised goods without your artwork approval.
Once approved, we can no longer accept a return request unless the items received are faulty / not fit for purpose.