Our returns policy is separated into two categories:

 

Returns for non-customised products -

We accept all returns within 14 days from receipt of your goods.

To begin the returns process simply contact us on 01244 377135 or hello@signatureprintinguk.com

We can offer full refund or replacement on returned items.

Return postage costs are to be covered by the customer.

 

Returns for customised goods -

Under EU & UK legislation, we cannot accept returns on customised products, unless the products are proven to be faulty.

We offer a full quote and artwork / print approval on all customised orders before we begin production.

We do not produce customised goods without your artwork approval.

Once approved, we can no longer accept a return request unless the items received are faulty / not fit for purpose.